"I have known Jonnae for the past four years. Our participants have included MSW counselors, chemical dependency counselors, juvenile justice counselors, educational advocates, homeless liaisons, as well as school nurses and teachers. Jonnae is an excellent trainer! She keeps the pace upbeat, and mixes her methods of teaching; moving between PowerPoint presentations, lectures, stories, discussions, think time, individual work, role-plays for both large and small groups, as well as debriefing. Jonnae works to engage all participants at a comfortable level, pushing them to try new phrases, techniques, and strategies. Each person feels empowered to try the new skills."